Frequently Asked Questions (FAQ)
We provide services to a wide range of vessels, including bulk carriers, tankers, container ships, general cargo vessels, and offshore support vessels. Our team is equipped to handle diverse port call requirements efficiently.
We currently operate in Georgian ports of Batumi and Poti. We can also coordinate services at other regional ports upon request.
Our ship agency service includes inward/outward clearance, berth booking, SOF (Statement of Facts) preparation, real-time updates, cargo documentation assistance, and pre-arrival advisory including port cost forecasting.
We maintain direct communication with port authorities, immigration, and customs. Our proactive planning and real-time coordination ensure minimal delays and efficient port operations.
We arrange crew changes (sign-on/off), CTM (Cash to Master), medical assistance, spare parts delivery, fresh water supply, garbage removal, and logistics support tailored to your vessel’s needs.
We manage visa processing, transport, accommodation, and compliance with all local immigration and international protocols to ensure a smooth crew rotation.
Yes, our reports are issued by certified marine surveyors and are widely accepted by charterers, cargo owners, and insurance companies.
We perform pre- and post-bunkering tank measurements, verify BDNs (Bunker Delivery Notes), calculate delivered quantities, and issue MARPOL-compliant survey reports.
We supervise loading and discharging operations, verify line and tank cleanliness, check seals, and document any discrepancies to maintain cargo integrity.
Yes. Our detailed reports, including photos and root cause analysis, support claims resolution and serve as critical documentation for P&I or hull & machinery insurers.
We offer pre-arrival planning, port cost forecasting, regulatory advisory, local representation in tenders, technical inspection coordination, and operational intelligence tailored to your vessel or cargo type.
Absolutely. We guide you through Georgian customs procedures, port authority requirements, and ensure compliance with all local maritime regulations.
We provide a full disbursement account (DA), Statement of Facts (SOF), survey reports, official receipts, and all relevant compliance and operational documents.
We offer competitive and fair pricing, either as flat-rate agency fees per port call or as a percentage-based service charge on the disbursement account (DA), depending on the service scope and client preference.